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Top Remote Customer Success Jobs in Atlanta, GA
Fintech • Financial Services
The Client Retention Specialist educates clients on financial hardship programs, deescalates issues, retains clients, and achieves retention targets through empathetic communication.
Top Skills:
Customer Relationship Management (Crm)
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Fintech • Financial Services
As a Bilingual Client Retention Specialist, you will assist clients with financial hardship, focusing on retention through education, empathy, and customized solutions.
Top Skills:
Crm System
Fintech • Financial Services
As a Customer Service Representative, you will handle client interactions, providing support and solutions while maintaining high quality service standards in a remote call center environment.
Top Skills:
Crm SoftwareDesktop Computer
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and optimize customer support services while ensuring system reliability and performance. Drive innovation and high-performing team mentorship.
Top Skills:
CloudData ManagementOperational EngineeringSaaS
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Regional Director of Customer Success will lead client relationships and a high-performing team, focusing on retention, data-driven strategies, and cross-functional collaboration to enhance customer outcomes.
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Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Experience Advisor delivers consulting services to clients, helping them design and execute world-class CX programs, while driving organizational change and ensuring continuous improvement.
Top Skills:
Cx DesignData AnalysisMeasurement StrategiesSurvey Design
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Software
The Customer Support Analyst will provide first-level support, troubleshoot issues, improve documentation, and manage client communication while fostering relationships to enhance user satisfaction.
Top Skills:
Browser Dev ToolsExcelGrafanaIguanaIntellijPostgresXML
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will provide hardware and software support, troubleshoot complex issues, and collaborate with other engineers to enhance customer experience.
Top Skills:
CloudCrmsHardwareIotSalesforceSoftwareZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
You will help enterprise customers deploy and adopt IoT solutions, manage customer relationships, and ensure successful implementation and product usage.
Top Skills:
Iot SolutionsProject ManagementSaaS
Marketing Tech • Social Media • Software • Analytics • Business Intelligence
The Customer Success Manager will manage relationships with approximately 85 major customers, focusing on product adoption, strategic guidance, and account growth while collaborating with various departments to mitigate churn.
Top Skills:
CRMSalesforceSocial Media Tools
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Customer Success Manager fosters client relationships, ensures satisfaction and renewal, provides consulting on products, and identifies growth opportunities.
Top Skills:
GainsightIdentity Security CloudIdentityiqSalesforce
Cloud • Security • Software • Cybersecurity • Automation
The Senior Customer Communications Manager will oversee customer communication strategies, ensuring clear messaging about product updates and managing incident communications with a focus on collaboration and customer experience enhancement.
Top Skills:
AICrm SystemsEmail Marketing SoftwareIn-App Messaging Platforms
Healthtech
Manage all customer support inquiries, handle support tickets, improve workflows, and build a customer support playbook while monitoring service metrics and customer satisfaction.
Top Skills:
Fast ApiGCPGoPythonReactReact NativeTypescript
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Top remote Companies in Atlanta, GA Hiring Customer Success Roles
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