Two Barrels is looking for a Site Reliability Engineer who can help keep our systems steady, secure, and running like a well-oiled machine (except without actual oil). You'll work closely with our DevOps engineers to build out tools and automation that make things faster, easier, and less painful for everyone.
Your main job? Stop problems before they start. And when something does break (because let's be real-it will), help us fix it quickly and learn from it so we don't do the same dumb thing twice. We're big on taking ownership here. You won't get blamed for something going wrong-but you will be expected to help make it right.
If you like digging into weird errors, thinking ahead, and making things just work-even when no one notices-this might be your kind of thing.
Location:
Remote | Spokane, WA | Salt Lake City, UT | Austin, TX
Duration:
Full Time
Wage:
up to $175,000/ Year
Minimum Qualifications:
- Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience.
- 5+ years of experience in software engineering.
- 2+ years of experience in site reliability engineering, DevOps, or infrastructure engineering roles.
- Deep experience with cloud platforms (AWS, Azure, or GCP) and infrastructure as code tools such as Terraform, CloudFormation, or Pulumi.
- Strong proficiency with Kubernetes, Docker, and container orchestration in production environments.
- Hands-on experience with observability and monitoring tools like Prometheus, Grafana, OpenTelemetry, Sentry, or New Relic.
- Proven ability to design and implement highly available, fault-tolerant systems and lead proactive incident response efforts.
- Experience with performance tuning, database optimization, and caching strategies (e.g., PostgreSQL, Redis, Memcached).
- Demonstrated ability to drive reliability improvements, reduce operational toil, and foster a culture of resilience and continuous improvement.
Preferred Qualifications:
- Experience leading reliability-focused initiatives such as post-incident reviews, capacity planning, and root cause analysis.
- Experience in site reliability engineering within Ruby on Rails environments.
- Familiarity with the Grafana observability stack and related tools (e.g., Alloy, Loki, Tempo, Prometheus).
- In-depth experience with AWS services, including ECS, EKS, Route 53, and other related tools.
- Proven ability to collaborate across teams to improve service reliability, reduce incident frequency, and drive operational excellence.
- Troubleshoot and resolve complex production issues, applying SRE best practices to minimize impact and prevent recurrence.
- Continuously drive improvements in operational efficiency and system resilience.
Why you might like this job:
You like when things work-and you're the kind of person who quietly fixes things while everyone else is still yelling "It's broken!" You think alerts should be useful, not just annoying background noise, and you enjoy building systems that mostly run themselves (because babysitting servers isn't your idea of fun).
You probably have a bit of a tinkerer's soul. Maybe you've automated your coffee maker or built a Raspberry Pi just to turn your lights purple. You appreciate clean logs, quiet dashboards, and sleep that isn't interrupted by 3AM calls.
You want to work somewhere that's weird in a good way-where you're trusted to do your job, encouraged to ask "why?", and no one makes you sit through a meeting about synergy.
If that all sounds oddly satisfying, this might be the job for you.
Benefits:
- Great Wage & Success Meetings with your manager
- Work From Home comfort package & company provided equipment
- 22 days paid time off annually, PLUS 4 paid holidays
- Up to 5% 401k employer matching through Fidelity
- 100% employer-paid medical, dental and vision for employees
- Maternity and Paternity Leave
- Flexible hours
- Coffee shop next door
- Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...
Top Skills
What the Team is Saying
What We Do
Two Barrels is a Professional Services as a Product Company. ( A PSAAP - Duh! ) We run our company via product life cycles. We use tech to make amazing products and invest heavily in humans to help our clients with their business services needs.
Two Barrels is family-owned and operated, employs over 650 good humans across the nation, and services over 3 million active businesses nationwide. As we've grown, we've maintained a 95% employee retention rate. We have no debt, no investors, no venture capital, and no private equity.
What does it mean to be family-owned and operated?
Well, it's not perfect. But growth, profits, KPIs, endless investor meetings, warrants, options pools, vesting, or manipulating employees to be indentured servants in exchange for paper shares that won't make you rich, aren't things we have to deal with here.
We try to do good work and see where it goes. That's our actual mission statement. We try to make our customers and our employees happy. We get to focus on that versus making investors happy. We are well aware of competing with startups, and VC and PE-funded, or worse yet, public companies' total compensation packages, so we bring it up. We are different. Our packages include an excellent salary and 401K to buy stock wherever you want. We try to make our overall benefits better each year as we grow. We offer tough challenges—focusing on the journey as the reward, not the finish line. We try to hire people we enjoy being around.
We're not a platform or an AI cool guy place. We're not software as a service/whatever is the cool thing that gives investors a reason to ask for a higher multiple on their next round of stock dilution. Whoops, I mean, investment for the future.
We make business entity compliance tools. We power over 50,000 Professional Services that do registered agent service, corporate filings, VoIP phones, credit card processing, and various tech products. Here's a few examples of industry leaders riding on our backbone:
https://www.northwestregisteredagent.com/service-signup
https://www.registeredagentsinc.com/solutions/
We made a CRM system but focused on a whole stack of solutions for our business services customers and now we're pretty busy and could use your help. Thanks for looking!
Why Work With Us
A mid sized company servicing millions of clients, employing hundreds, but being family owned and operated with no debt, investors, VC, or PE in the tech space is unique. We offer stability, flexibility, and an opportunity to make a high impact almost immediately. We don't sell data to third parties. We're extremely open source and privacy focused.
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Two Barrels LLC Teams
Two Barrels LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.
