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Top Remote Customer Success Jobs in Raleigh, NC
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
Assist customer-facing teams in improving processes, managing renewals, and delivering customer success through critical insights and collaboration.
Top Skills:
AnalyticsExperience ManagementSaaS
Consumer Web • Digital Media • Edtech • Information Technology • Social Impact • Software
Provide day-to-day customer support, improve internal and external processes, triage reported bugs, and build user documentation for Academia.edu.
Top Skills:
Automation TechnologiesCrm TechnologyRest ApisRuby On RailsSQLZapierZendesk
Big Data • Cloud • Software • Database
Lead the Incident & Escalation Management teams for Americas, ensuring rapid resolution of incidents, continuous improvement, and customer satisfaction while managing regional and global teams.
Top Skills:
Incident CommandItilTableau
Featured Jobs
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Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Customer Success Manager enhances customer relationships post-sale through strategic support and guidance, optimizing product adoption and client satisfaction.
Top Skills:
GainsightSalesforce CRM
Artificial Intelligence • Hardware • Internet of Things • Machine Learning • Software • Manufacturing
The Reliability Success Manager drives customer growth and retention, enhances IoT support, and ensures machine health through effective communication and participation in product development.
Top Skills:
AIIotVibration Analysis
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Security • Software • Cybersecurity • Data Privacy
This role involves providing technical support to customers, diagnosing issues with software and hardware, and assisting with basic training and documentation.
Top Skills:
AndroidAWSAzureCommand-LineLinuxSaaS
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Reposted 6 Days AgoSaved
Information Technology • Software • Cybersecurity
The Senior Customer Success Engineer will provide technical expertise in software supply chain security, optimize workflows, and support long-term product adoption while ensuring customer satisfaction and growth.
Top Skills:
Application SecurityAzure DevopsCi/Cd PipelinesGitJenkinsJfrog ArtifactorySoftware Supply Chain Security
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Lead high-impact training for multi-location dental clients, ensuring readiness, delivering training, and optimizing practice performance through digital dentistry solutions.
Top Skills:
Digital DentistryIntraoral Scanning
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Cloud • Enterprise Web • Other • Productivity • Software • Analytics • Design
The Enterprise Implementation Manager manages customer implementations of Altium's Enterprise solutions, ensuring customer success and productive use of the platform through strategic project management and communication across teams.
Top Skills:
DatabasesElectronic Design AutomationPcb EcadPlm
Artificial Intelligence • Fintech • Payments • Software • Consulting • Financial Services • Automation
Manage multiple NetSuite support engagements, troubleshoot transactions, create reports, provide training, and develop client relationships while ensuring satisfaction.
Top Skills:
NetSuiteNetsuite-Native Financial Automation Platform
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