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Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll assist customers with technical inquiries, troubleshoot issues, and gain insights into Cloudflare's technology while ensuring customer satisfaction.
Top Skills:
ApacheBashIisJavaScriptNginxPython
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Solutions Engineer, you will act as a trusted technical advisor to enterprise customers, assisting them in fully utilizing the Cloudflare platform. The role requires delivering organized onboarding, providing proactive technical guidance, collaborating with various teams, and identifying new opportunities for customer success and retention.
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Support Engineer assists customers with technical inquiries, manages support cases, and develops problem-solving skills while providing excellent customer service.
Top Skills:
ApacheCloudflareCommand Line ToolsIisLinuxMac OsxNginxWindows
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Account Manager leads post-contract support for strategic customers, coordinates with internal teams, and manages technical issues to enhance client satisfaction.
Top Skills:
BgpCurlDdosDigFirewallGreIpsIpsecOspfTracerouteWireshark
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Support Engineer provides troubleshooting support for the Cloudflare One platform and Zero Trust product suite, addressing complex technical issues and assisting customers via various channels.
Top Skills:
ApacheFidoIdentity And Access ManagementIisMs SqlMySQLNginxOauthPostgresSAMLScimSmsSsoTotpU2FWebauthZero Trust
Cloud • Information Technology • Security • Software • Cybersecurity
As a Digital Associate Customer Success Manager, you will manage the customer lifecycle, drive customer engagement, ensure satisfaction, and collaborate with internal teams to deliver solutions to clients.
Top Skills:
CloudflareCrm Software
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Solutions Engineer, you will be a trusted technical advisor, guiding customers on the Cloudflare platform, ensuring customer success through onboarding, relationship building, and technical best practices, while collaborating with various teams for technical escalations and expansion opportunities.
Top Skills:
BashCloudflareDnsHTTPJavaScriptPythonTcp/IpTls
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Account Manager ensures seamless post-contract support for top Enterprise customers while managing technical challenges and improving customer satisfaction across departments.
Top Skills:
BgpCurlDdosDigFirewallGreIpsIpsecLayer 3 And 4 NetworkingOspfTracerouteWireshark
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Solutions Engineer, you will serve as a technical advisor, ensuring customer success and guiding them through the Cloudflare platform, requiring strong problem-solving and technical skills.
Top Skills:
BashCloudflareDnsHTTPJavaScriptOsi ModelPythonTcp/IpTls
Cloud • Information Technology • Security • Software • Cybersecurity
The Escalation Engineer at Cloudflare will provide technical troubleshooting for complex escalated issues, coordinate with various teams, and oversee the customer escalation process. Responsibilities include triaging issues, managing customer communications, and suggesting process improvements.
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