As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, and maintain scalable programs for our internal product experts—Sales Engineers, Support Engineers, Technical Account Managers, and Solutions Architects. We work across multiple teams to build and deliver impactful enablement programs that drive technical proficiency, customer impact, and business results.
Datadog is growing fast—and with that growth comes increasing scale and complexity in how we enable our Technical Solutions teams. As the Senior Manager of Technical Solutions Enablement Program Management, you’ll lead a team of Enablement Program Managers (EPMs) and drive the strategic direction for enablement initiatives across onboarding, product education, and global live workshops.
In this role, you'll coach and scale your team while also owning key programs and driving alignment with senior stakeholders across Sales Engineering, Support, and Technical Account Management. You’ll define and evolve how we structure and measure our programs, propose new initiatives that address emerging business needs, and ensure enablement efforts translate into measurable performance improvement. You’ll play a key role in shaping how we scale technical enablement globally.
At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Lead and grow a team of Enablement Program Managers who own and execute critical programs across core Technical Solutions audiences
- Coach your team in stakeholder management, strategic program planning, and execution excellence—while leading select high-impact programs directly
- Define and drive the strategy for onboarding, product learning, and global workshops in collaboration with TS leadership and cross-functional partners
- Own relationships with senior stakeholders to ensure enablement programs align with evolving priorities and business needs
- Develop scalable processes for program planning, measurement, and communication to support team efficiency and consistency
- Define and track success metrics to evaluate program effectiveness and communicate business impact
- Anticipate enablement needs across audiences and regions; propose and lead new initiatives to address capability gaps or improve efficiency
- Collaborate closely with Enablement, Product, Sales, Support, and Ops teams to align on goals, share resources, and deliver integrated experiences
- Foster a collaborative, high-performing, and inclusive team culture, with a strong focus on team development and career growth
Who You Are:
- 6–8+ years of experience in program management, enablement, or operations, including at least 2 years managing a team
- Experienced people leader who actively mentors and grows their team, and supports performance and career development across levels
- Strategic thinker with a track record of aligning enablement programs to business objectives and scaling execution
- Skilled in building and managing senior-level stakeholder relationships, and navigating competing priorities across functions
- Proactive and data-driven: you define program goals, track impact, and iterate based on feedback and performance
- Comfortable owning cross-regional initiatives and managing ambiguity in a fast-paced, high-growth environment
- Fluent in collaboration and project management tools like Google Suite (especially Sheets), Lucidchart (or equivalent), and Jira
- You lead with empathy and high ownership, and you thrive in building scalable structures that empower your team and stakeholders
Bonus points:
- Experience in a high-growth SaaS or technology company
- Familiarity with technical audiences such as Sales Engineers or Support Engineers
- Background in onboarding, field enablement, or live enablement programs
- Experience designing and scaling enablement strategies globally
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.
About Datadog:
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Your Privacy:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.
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What We Do
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.
Why Work With Us
At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.
