Product Ops Senior Manager

The Senior Manager of Enterprise Product Operations will be responsible for leading the development and adoption of strategies that enable Cox Automotive's Product team to deliver top-quality products. This role involves managing shared product management standards across Cox Automotive and overseeing initiatives that promote product management excellence.
This position works cross-functionally with key partners throughout the product development lifecycle to define and implement best practices. The Senior Manager will also develop learning programs to educate team members on topics aimed at enhancing the Product organization and driving the adoption of enterprise standards. This role is dedicated to ongoing improvement in product development and management practices, ensuring that the efforts of our Product team members have maximum impact.
The person in this position will be part of the core team that identifies, develops, and administers various enterprise-wide initiatives aimed at improving Product Operations across portfolios and initiating broad changes. This is both a strategic and hands-on role that requires a proactive mindset, broad thinking, and strong problem-solving abilities. The Senior Manager will work to implement, manage, improve, and scale different subject matter areas and competencies. There will be a specific focus on accelerating discovery, enabling client feedback throughout the lifecycle, driving efficiency, and enhancing alignment, communication, and processes related to the products developed and managed by the Cox Automotive Product and Technology Group (CAPTG).
The ideal candidate will have a strong background in collaborating with matrixed teams to build relationships, understand needs, and consult on effective ways to address them, all while driving change and improvement. Excellent communication skills, attention to detail, and the ability to think through broad needs across the enterprise are essential for success in this role.
Maturing Product Management: Drive processes that improve various levels of product management maturity and skills and well as elevate our ability to function as one Cox Automotive. Accountable for improvements in product discipline maturity within Enterprise Technology
Enterprise Stewardship: Partner with Product Operations, Product Readiness teams, as well as other teams internal to the Product COE and CAPTG to coordinate efforts and promote awareness for Product Operations initiatives.
REQUIRED QUALIFICATIONS:
Knowledge, Skills, and Abilities
Strong ability and desire to:

• Catalyze behavioral change through knowledge and compelling, thoughtfully curated information
• Provide excellent service to internal clients / stakeholders, always seeking to add incremental value
• Think critically and broadly about the ways tools can be used, can be used together
• Teach others and illuminate best practices in a compelling way that drives buy-in and adoption
• Manage multiple tasks simultaneously to meet aggressive goals and objectives

Ability and desire to:

• Embody discretion, trustworthiness, honesty, empathy, and passion in all dealings with internal and
• external stakeholders

Other key attributes:

• Self-motivated, able to independently drive initiatives with minimal oversight
• Thinking and operating broadly across diverse teams/stakeholders, macro/enterprise-level thinking
• Excellent team player who brings a passionate, positive, high-energy approach to client service and delivering results

EXPERIENCE AND EDUCATION REQUIRED:

• Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field
• The candidate must think in terms of how to meet diverse needs while driving enterprise cohesion. They also must be technical and creative, while understanding what a role a Product organization plays in a technology company
• Strong leadership, facilitation, negotiation skills
• Direct involvement in driving continuous improvement and large operational change management initiatives
• Strong ability to build key business relationships and contribute to the enterprise vision at Cox Automotive • Strong ability to assess capabilities, gaps, and build plans for addressing training needs • Managing initiatives with diverse stakeholders / needs to address • Certified in Human Centered Design Working knowledge of: • Product Lifecycle • Agile Delivery • Double Diamond framework • Change Management • SmartSheet Nice to have: • Consulting experience • Knowledge of product composability principles • Knowledge of Lean (Six Sigma) concepts, certification not required

USD 108,800.00 - 181,400.00 per year
Compensation:
Compensation includes a base salary of $108,800.00 - $181,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.