How You'll Contribute…
- Instructional Design & Development:
- Conduct needs assessments, job/task analyses, and audience analysis to define performance gaps and define learning objectives
- Design interactive, visually appealing learning experiences using effective instructional materials including:
- Instructor-Led Training (ILT) and Virtual ILT
- eLearning modules and multimedia content
- On-the-Job training programs
- Assessments, job aids, tip sheets, and performance support tools
- Apply adult learning theory to instructional strategies that promote knowledge retention and skill development.
- Plan activities that enhance learning transfer and address different learner styles.
- Develop storyboards, scripts, and prototypes for SCORM-compliant eLearning.
- Identify content suitable for digital delivery and determine the appropriate use of multimedia.
- Redesign or update existing training materials based on learner feedback, performance metrics, and evolving business needs.
- Consulting & Collaboration:
- Partner with stakeholders, SMEs, and cross-functional teams to align learning solutions with business goals and learner needs.
- Influence and negotiate with business partners to determine effective training strategies that drive measurable results.
- Project Management:
- Create and manage project plans, timelines, and deliverables to ensure training initiatives are completed on time and within scope.
- Coordinate with external partners and vendors to manage outsourced content development and ensure alignment with standards.
- Evaluation & Continuous Improvement:
- Plan and conduct user acceptance testing and gather learner feedback for continuous improvement.
- Design and implement training evaluations to measure knowledge acquisition and business impact.
- Analyze feedback and assessment data to refine content and delivery methods
What We're Looking For...
- Bachelor’s degree in Instructional Design, Education, or related field.
- 3+ years of proven success in instructional design and curriculum development.
- Proficient in Articulate 360, LMS platforms, Microsoft Office, and other creative design tools; stays current with emerging technologies and instructional design innovations.
- Expertise with adult learning principles, ADDIE/SAM methodologies, and creative design software.
- Ability to tailor content for different audiences, including variations in culture, age, and accessibility.
- Strong understanding of sales processes and customer experiences.
- Strong organizational and project management skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to collaborate, influence, and exchange feedback effectively across all levels.
- Ability to be proactive, take ownership of assigned responsibilities, and work independently.
- Ability to analyze organizational needs and recommend strategic learning solutions.
Life at Centerfield...
- Competitive salary + semi-annual company bonus
- Unlimited PTO – take a break when you need it!
- Industry leading medical, dental, and vision plans + generous parental leave
- 401(k) company match plan – fully vested day 1
- Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
- Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
- Career growth – we enjoy promoting from within!
Top Skills
What We Do
Super-charged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and proud to be recognized as a Best Place to Work in Los Angeles.
Why Work With Us
Centerfield is a growing company that seeks innovative, fun, and bright individuals that bring great ideas to the table. Our hard work is also rewarded with events throughout the year. Things like catered lunches and monthly social events such as our annual company hike, casino night, and Dodger game keep us motivated to work hard!
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Centerfield Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.