Chewy is seeking a Business Intelligence Analysts III to leverage a wide set of technical and analytical skills to help us advance our data analytics and reporting initiatives for Fulfillment Network groups at Chewy in Boston, MA, Minneapolis, MN, Bellevue, WA or Plantation, FL. The expectations of the prospective candidate will be to drive the foundational operations metrics and reporting used by our leadership teams at all levels. In this role, the ideal candidate will support different business groups in the fulfillment operations and supply chain space and build high quality and impactful data products.
Duties of this position include but are not limited to setting up data pipelines, ensuring data integrity across the systems, analyzing large data sets, investigating data anomalies, developing intuitive data visualizations, extracting actionable insights, communicating results with stakeholders, training and mentoring other team members, developing solutions for complex business problems, and automating manual data processes.
What You'll Do:
The successful candidate will have a strong knowledge on working with SQL and BI tools. Day-to-day responsibilities will focus around performing deep-dive investigations into data questions and weaving those findings into an effective story to drive changes within the delivery experience. This role will be primarily responsible for developing operational metrics and building solid data products using BI tools and other software. The ideal candidate will also be responsible for taking analytic findings and working with stakeholders to implement the methods used in the analysis to drive analytic insight around the findings. This role is high visibility and high impact. Good communication and collaboration are essential.
What You'll Need:
- A bachelor's, master's degree in information technology, engineering, statistics, computer science, business with analytics focus, or related field, or equivalent working experience.
- 4 plus years of related full-time experience in an analyst role working on a business team, preferably in e-commerce or retail industry.
- Advanced knowledge of SQL and prior experience with data modelling and performance tuning techniques are a must-have.
- Experience with ETL techniques and BI tools (Tableau, KNIME, Control M, SSIS, Alteryx etc.) used for data transformation.
- Monitor data pipelines for accuracy, missing data, enhancements, and any other changes.
- Reconcile data issues between various systems and find opportunities drive improvements.
- Solid knowledge on using data visualization tools (preferably Tableau) working with multiple data sources and several dashboards.
- Lead quality control and testing initiatives for deliverables produced by Analytics team.
- Demonstrable success in interpreting data and analyzing results using statistical techniques and presenting findings to business partners across the organization.
- Experience applying statistical techniques such as hypothesis testing, correlation, classification, regression, and time series forecasting.
- Experience using machine learning frameworks in R or Python to drive process improvement is a big plus.
- Conceive, develop, and implement analytics solutions to complex business problems
- Work with cross-functional stakeholders in defining and documenting requirements for building high quality and impactful data products.
- Experience with Git, Jira, and Confluence to manage source code and track project development.
- Develop and deliver communication and training plans on data analytics capabilities, standards, and processes.
- Lead the evaluation, implementation and deployment of emerging tools and technologies to improve productivity.
- Passionate about leveraging data to drive innovation within a fast-paced and ambiguous environment.
- Current permanent US. work authorization required.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
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We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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